kidS classes T&C

Nut Policy

Please be advised that although we operate a no nut policy in our kitchen. A staff member or a child attending our workshops could accidentally bring something from home so we cannot guarantee a completely nut free environment.  We ask parents to be aware of this policy.

Sickness

If your child has been sick during the night or had diarrhoea, you must keep your child away from the Setting for 48hours after the last bout of illness in order to prevent infection to any other child or adult.  If your child has an infectious illness you must provide the Setting with a doctor’s letter on the child’s return, to confirm that the infection has cleared and is non-contagious.  Your child should be kept away from the Setting if he/she has acquired head lice.  Once treated successfully and there are no signs of live activity, they may return. If your child is on any medication or has been administered any medication prior to arriving at the Setting, we must be informed, in case your child suffers any side effects.

Refund Policy

Alma will offer class credits to bookings cancelled with more than 12 hours notice, cancellations with less than 12 hours notice will still be charged at the full rate. Credit Notes will only be given for cancellations under 12 hours notice with a signed and dated doctors note.

Providing Children with PPE

Children will be provided with chef jackets for all messy activities and measures are taken to try and avoid children soiling their clothes, however if the child does not want to wear it or makes a mess on the uncovered clothes, we do not take responsibility for soiled items.

Class Sizes

We endeavor to fill all classes with children of a similar age group, however, sometimes this is not possible or people do not show up to their bookings without letting us know. If we are aware that a class only has 1 child booked in 12 hours prior to the class we will inform the adult who made the booking and offer them a credit to use another day should they not wish the child to be alone in a workshop. If on the day a child is alone in a workshop we will still run the class if they wish or they can join any of the other sessions running at the same time if they are not yet at capacity. Should they not wish to take the class there will be no refund, just a credit note will be offered.

Accidents, Injuries and Theft

Alma takes all due care and consideration for the children’s wellbeing whilst on the premises, we do not take responsibility for any accidents, injuries or theft on site or as a result of any items the children make and take home from Alma.

Changes to Classes

Alma does its best to stick to the scheduled classes, however please note on rare occasions they will be subject to change or cancellation, if this is done with less than 12 hours notice we will credit note the class . This policy does not apply to self elected changes to classes with only one child booked to attend.

Unaccompanied Children

Alma does not accept unaccompanied children under the age of 24 months and must be able to walk, sit confidently on a flat surface without assistance and be potty trained. Any unaccompanied child’s parent or caregiver must have completed this form prior to leaving the child in Alma’s care, with an additional Emergency contact listed.